George Norris

Assured

• •Architected Scalable Frontend Systems: Led the design and development of a high-volume mobile web application using React and TypeScript, engineered to handle complex data intake and heavy media uploads (photo/video) with zero latency
• •Optimized Performance & Interoperability: Bridged the gap between complex backend services (AWS, Node.js) and consumer-facing UIs; identified and resolved critical performance bottlenecks to ensure seamless data interoperability
• •Engineering Leadership & Best Practices: Championed a culture of code quality by implementing comprehensive E2E testing suites and automating deployment pipelines
• •Infrastructure Control: Deployed advanced feature flagging systems with LaunchDarkly and secure access controls via StrongDM, enabling modular feature rollouts and continuous delivery with confidence

OtterTune

• •Led V2.0 Platform Rebuild: Served as the Technical Lead for a complete architectural overhaul of the core product, transitioning legacy systems to a modern, scalable frontend stack
• •Team & Process Management: Managed engineering output by facilitating agile workflows, conducting code reviews, and collaborating directly with Product and Design to translate complex requirements into engineering roadmaps
• •Strategic Architecture: Guided high-level architectural decisions, balancing immediate product needs with long-term technical debt reduction and system maintainability

Blend

• •Fintech Product Development: Developed critical features for Blend's flagship loan and CRM platform, directly impacting the efficiency of loan officers managing high-value mortgage processes
• •Full-Stack Implementation: Worked across the stack (Node.js, Express, MongoDB) to deliver robust, secure, and compliant solutions within a regulated financial environment

Salesforce

• •Zero-to-One Product Launch: Designed and built the foundational architecture for Trailmaker, the MVP publishing tool for Salesforce Trailhead, taking it from concept to a successful global launch at Dreamforce 2017
• •Global Scale Impact: Established Trailmaker as a core platform utility, now used by top global brands to create and distribute enterprise learning content
• •Product Evolution: Played a key role in the development of the SuperBadge credentialing product, enhancing the gamified learning ecosystem of Trailhead

OpenTable

• •High-Traffic Feature Development: Engineered core features for the restaurant listings service using JavaScript/Node.js, supporting millions of daily users during peak traffic seasons
• •Data-Driven Optimization: Designed and executed A/B tests using Optimizely and load testing simulations to drive user engagement and improve system reliability

Upstart

• •Founding Engineering Team: Served as the sole front-end engineer, collaborating directly with founders to deliver major UI features in a high-velocity startup environment

Dominion Enterprises

• •Modernization Initiative: Built the company's first fully responsive employment portal and introduced rigorous JavaScript unit testing practices to the engineering team

Frontend

React, TypeScript, JavaScript, NextJS, CSS, Redux, Vite

Backend

Node.js, Express, GraphQL, Prisma, Nexus

Databases

PostgreSQL, MongoDB, SQLite, SQL

Tools & Testing

Docker, E2E Testing, Cypress, Jest, FFMpeg, OpenAI

Old Dominion University

BFA, Graphic and UX Design

Sep 2006 — May 2010

Tidewater Community College

AA, Graphic and UI/UX Design

University Of the Arts

, Multi-media / Film Studies